The Greater Good Fresh Brewing Co. Reviews

A fantastic way to get into homebrewing! Customer services are brilliant and help out with any issues, online support is also very good

Customer Service is really 5 star! I couldn't attach the dock, it turned out to need a new O ring which was sent the next day at no charge.

Really cool concept. Once brewed, it's so convenient to use, the beers taste amazing and very satisfying knowing I've brewed it myself. I particularly like the ciders too. Would recommend.

Well no big surprises but once again Pinter customer service have smashed it out of the park. I can honestly say I do not know of a single company who could compete with them in keeping their customers happy and helping satisfy them.
Special thanks to Tinuke who handled my query (not for the 1st time might I add)
Thanks again guys, really glad to be a customer of yours.
Now, bring on the P3, ha ha

I have had so many great get-togethers with my friends while having a few drinks using Pinter. It is a fantastic product!!! And it makes every party thay bit better. Plus, all my friends were super impressed, and they have all ordered their own batch of Pinter beverages since?

Love this, I often have a few friends over and nothing beats pouring them a fresh tasty pint

Had an issue with my PInter App crashing. No idea why. Taylor and the digital team at PInter went out of their way to resolve the problem. They couldn’t have been more helpful. Definitely a big shout out on this one !

Had an issue with my tap but customer services sorted it and replacement immediately...even provided a replacement press. Really positive customer experience, the customer care has been exceptional.

Had a problem with a missing part from an original Pinter, I knew it wouldn't be easy, but tried the Live Chat support. I couldn't have been more pleasantly surprised, Tinuke was quick, helpful and resolved my problem in about 5 mins.

Just tapped my latest brew (Stars and Stripes) after receiving plenty of great advice from the Pinter Help Team.This was after a disappointing brew. The advice they gave really helped to produce a great beer, that I'm drinking as I write this review. Much thanks for the Team's quick response to my emails that helped me get back on track and helping with a fantastic beer.

I’ve been using Pinter for around 8 months. I’ve had some fantastic brews and even more so, fantastic service when I’ve ever needed to contact the company for support.

Brewing with Pinter has soon become my most favourite hobby and it’s a journey Im loving and will continue.

I use Pinter for the simplicity of the product. With a little scientific understanding it’s very simple to use.

The products are sleek and modern and look really attractive when tapping a beer for your guests.

An interesting piece of kit this which is great for getting people brewing at home. If many users will quickly outgrow it, that’s arguably a positive as it shows that Pinter has given them the confidence and a headstart to become bona fide home brewers.

Your success will depend on a number of factors and a bit of luck: yeast are living things and not everyone will get the best results everytime.

A degree of handyness is also required with the Pinter hardware to prevent things leaking or jamming, common issues revolve around the tap and the brewing dock. Patience is your friend here, as is a second pair of hands and the odd household tool.

Unfortunately the plastic tabs on my top cap degraded quite badly after just a couple of brews due to the difficulty in engaging the brewing dock. Pinter are being quite reasonable and sending me a replacement. Having learnt the knack (lower the pinter on to the dock NOT vice versa) this new one should last a bit longer.

Customer service is spot on. The Team are always on it giving advice and hints and tips to get the best brew. Taylor in particular has been a massive help as I’ve gotten back on the Pinter train after a few months away. Great team, great support

Owned a Pinter since launch and had various issues, but always easily address with customer service. I’ve had a leaky tap issue which was swiftly sorted and a new one sent out, I’ve had a replacement core and replacement dock, and always sent with a replacement brew. Excellent customer service this time from Jordan and Tinuke.

Problem with taps, brilliant customer service supplied videos they replaced one tap and gave advice on too much froth on the other.
Thankyou to the great Evie kept in contact throughout process